CLASSROOM 07 OF 10
Managing Workflow
Stop running the business from scattered texts and whoever calls loudest. Build a visible path from accepted work to a ready job, a realistic crew plan, clean daily handoffs, and verified closeout. Learn to spot constraints before dispatch, protect capacity, communicate changes early, and use a few practical measures to improve delivery without filling the day with meetings or paperwork.

Your curriculum
Start with a practical orientation, work through four core lessons, then complete the final assessment.
- 01Start Here: Your Working PlanOrientation, working plan, application steps, and self-checks
- 02Make Every Job Visible and Define What Ready MeansCore lesson
- 03Promise Dates From Capacity and DependenciesCore lesson
- 04Run the Day With Clear Starts, Handoffs, and EscalationCore lesson
- 05Measure Reliability and Fix One Recurring BottleneckCore lesson
Final assessment
Apply what you’ve learned across 10 questions. The passing score is 8 out of 10 (80%). Assessment access is inside the member classroom.
Completion certificates are being prepared. They do not confer a professional license or accredited qualification.